The Yellow Pages telephone directory came about in in Cheyenne, Wyoming, when a printer producing a directory ran out of white paper and used yellow instead. The first Yellow Pages publication was formed three years later. The group launched the first electronic delivery of classified directory information in alongside Talking Pages.
With the rise of the internet, Yell launched yell. Instead of the Yellow Pages, Yell will offer a free listing to businesses on yell. I expect to get a phone call back tomorrow about this. Sorry for the very long story. Just want you to now to not be scared by there scare tactics. Any reasonable judge that sees you made an effort to cancel will throw out their claim. Just bring in evidence of all the horror stories with people experiencing the same cancellation problems.
So how it is going, is there any update on your side? I would appreciate if you provide us with any update on your case! We never agreed to renew our YP phone book advertising for this year for our company. Their sales rep. He called back when we were not at our business and talked to one of our employees. He never talked to us as we instructed him to. Next thing we know, we are on the hook for another year of YP phone book advertising. Advertising that we did not agree to. So we have not paid the bills and Bell YP are now threatening legal action through their collection division.
We are not going to pay this bill as the YP rep. WOW— what a unethical, unprofessional thing to do. They are being bullies!
I need help we are served with a law sued from yellow pages we are in Flori and law sued is from Georgia can someone recommend me an Attorney. I am wondering if anybody in Calgary has hired a lawyer who has successfully defended them against Yellow pages??? I down size my add in the yellow pages over this past few years and my business never lost anything. Hi guys, has anyone had any success fighting their YP contract?gohu-takarabune.com/policy/rastrear/doga-aplicacion-para.php
The Downsides of a Yellow Book or Yellow Pages Website
It seems as though we all have similar stories as far as getting tricked into a yr agreement. We are a small business and this contract could potentially put us under. I am a small business owner. I make less then 30 dollars a year and am currently struggling with raising a 3 month old all on my own no child support.
I attempted to stop the yp contract i was unaware that it was legally binding when agreeing over the phone. I was so excited counting down the days when id no longer pay for a useless service. When i surprisingly called only to find I had been automatically renewed for the next year. The lady wouldnt allow me to speak to higher authority. Im so shocked and disgusted at this companies tactics. Yellow pages billed me relentlessly for an ad which they never ran. They say they will refund the payment but they never do send a cheque.
Over and above this, my business has been harmed because I did not receive the advertising which I purchased. Do you know how I go about suing them? I am in northern Ontario. I am locked in contract with YP. They said they would give me 1 month free trial and never agreed to anything and then they started billing me dollars a month. Its locked for 12 months! Can I cancel it saying I dont have business anymore? Please, if anyone can share. I want to completely cancel it. Yellow Pages is organized crime treating small business as their ATM. The only contact I received from YP prior was a rep asking me to add more key words at more money.
I talked to the supervisor and was told that Legal would be the next step. I asked to be handed over to Legal and she admitted that she was Legal Very revealing that customer service department is being run by the legal department. I have had a Collection Agency and a Law firm contact me. Then after wasting time explaining the situation to the muscle, I have YP re-start sending invoices to my email with more interest added on just a few months ago. I am not going to pay these crooks another dime. Yellowpages is a very poorly run business. They only well run part of their business is running with your money.
I do not trust them. Called and was told my account was canceled only to have it auto renew and invoiced. The last call was being put on hold and call lasted 55 minutes, most of it was listening to awful phone music. Maybe they do not have the resources to provide customer service as their team of Twightlight Zone disconnected from reality employes have less than a clue. My guess is they put you on hold hoping you go away in frustration. I have contracted with Yellow Pages for 37 years. I am selling my business. The new buyer does not want to continue the contract.
I can understand paying the term on the printed media, but most of this cost is for digital advertising that can be shut down theoretically at any time. How can I deal with this? You can only cancel three months prior your year contract changes. Thanks for the fruitful discussion!
Are Yellow Pages Worth The Cost?
Did anyone deal with a situation when YP started sending you bills without your consent whatsoever? Neither did I agree to their contract over the phone talking to YP representative even though I received calls , nor I provided my information through YP on-line forms. I am afraid that my information is easily searchable, as I do advertise on another platform, not related to YP — and where I do pay a corresponding fee. I also noticed my company is now searchable on YP web-page. Do you advise submitting a form to remove it first? Do you advise ignoring YP rep calls and emails with bills?
Or send YP privacy department an explanation of why I am not their customer?
I subscribed to a yellow pages ad after the rep lied to me about all the benefits of advertising with them. I tried to get them to stop the add as it was actually hurting my business but they would not.
I quit paying. What a awful, awful company. Maybe we could start a class action suit against them, I would certainly be on board. I have the same complaint as everyone else.
Got suckered into a verbal contract in Yellow pages has sent me to collections for an advertising that i have never agreed to, from How do i know this because i am already way to busy to advertise and i had told them that. Now that they have ruined my small business credit score, they will NEVER EVER get money out of me, i owe them absolutely 0 dollars, i have a collection agency hounding me to which i just hang up.
I gave a verbal agreement last January that clearly stated was for a 12 month period. That contract ended 2 days ago. I talked to them yesterday and my contract was automatically renewed. They said it was because I never gave 3 months notice. In my eyes the verbal contract was for a 12 month period and also why didnt I get a call this year for another 12 month renewal.
Is there anything I can do? I really dont want to pay for 12 more months. Yes through Telus, we were surprised to know that Telus takes care of their billing, Now all we know after all the frustration, that we own that contract automatically transfers to a new owner without their consent which we never signed and asked for it. Does anyone have any suggestions for us.
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Any advise will be appreciated. Everyone should report them to CBC marketplace! If there are complaints from hundreds of people they will have to do a segment. My story: My partner agreed to 12 months over the phone and then we were told we agreed to a contract when we tried to cancel. Told them that the verbal yes for 12 months and not auto-renewal I listened to the recording. Sent a complaint to BBB.
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As of right now, we are stuck paying until I would gladly pay right now just to have this put to bed and know that we are through with them. These ppl send an advertisement saying add your location and nothing else with a name. Now they are saying I have to pay and this is not my business.